In a leadership position, it’s your responsibility to listen to your employees’ needs and make space for fostering a healthy work environment. Employees are, after all, the heart of the company and the best ambassadors for your brand. Taking care of the environment will not only improve the overall mood at the office, but will increase employee loyalty, work productivity, and team relationships.
Listening is an art. Epictetus, a Greek philosopher wrote: “We have two ears and one mouth so that we can listen twice as much as we speak.” Good listening skills are essential if you want others to listen to you. We’re receptive to the people who also give their attention to us and in effect, these good listeners are also the people who are listened to when they speak--it’s the golden rule of communication.